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Saker Solution’s Response to Covid-19 Outbreak

 

Our first priority is the safety of our colleagues and customers, together with our responsibility to the wider community within which we operate. Therefore, during this unprecedented public health situation, and in line with Government guidelines, we have invoked robust contingency plans allowing all Saker employees to securely work from home.

The Saker business remains open and operational and we are committed to supporting our customers, in achieving their business objectives. Whilst undoubtedly the current Covid-19 outbreak is creating challenges, the investment we have made in our digital infrastructure will allow us to continue to support you. Of course some of the ways in which we interact with each other will be different, but that shouldn’t inhibit our ability, working together, to create successful outcomes.

To support this, we would encourage you to use the following contact routes to communicate with us;

New Enquiries

• Any new enquiries should initially be directed by email to info@sakersolutions.com; tracy.kite@sakersolutions.com; or by telephone 01789 762255

Support/Helpdesk

• Any support questions can be directed to the helpdesk email support@sakersolutions.com. Gary Pattison will be co-ordinating the Helpdesk and will ensure that emails are being directed to the appropriate person.

• Questions relating to projects in development should be directed to the consultant you are working with. You will all have the contact details for any consultant you are working with, but if in doubt feel free to contact support@sakersolutions.com and we can give you the details you need;

• If your call relates to a released model or application, support@sakersolutions.com is a better option.

In any event if you need to speak to someone direct we suggest contacting one of the following and we will address the issue ourselves, or put you in contact with the right person:

• Main Office Contact Number: 01789 762255 (all calls are on divert)

• Shane Kite: shane.kite@sakersolutions.com; Mobile: 07973501506

• Mike Ellarby: mike.ellarby@sakersolutions.com; Mobile: 07968606439

• Tracy Kite: tracy.kite@sakersolutions.com; Mobile: 07974965430

All Saker employees are contactable by email and telephone, and are also using Microsoft Teams, but we are of course happy to use any medium such as Facetime, Zoom etc as appropriate.

As the situation progresses, we will issue further information, and whilst it may be a little while until we able to meet with you and your team personally, please feel free to keep in touch however you wish.

Together I am confident that we will emerge from this period stronger and more efficient.

Stay safe and keep well.

Shane Kite

Managing Director


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Last modified on: Sunday April 8, 2018 7:18 PM ->